Privacy Policy

PRIVACY POLICY

At sophynixon.com we value our customers and we are absolutely committed to maintaining your trust and confidence. We never buy, rent, sell or swap your email information. Below, you'll find information about how we treat the data that we collect from visitors to our website or someone who subscribes to our newsletter.

WEBSITE VISITORS

If you do choose to place an order with us, we will collect some information from you - your name, email address, postal address information and telephone number. Without this information, we wouldn't be able to send you your order. We'll only use this information to confirm and deliver your order and assist you with any queries or issues regarding your order. Unless you sign up for our newsletter, we'll never contact you about anything else. We hold all of your details, securely, on file but if you'd like to have them deleted, please just get in touch.

When you visit our website, we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this so we can see how many people are visiting sophynixon.com and to use the information to help us improve the website and identify any problems with it (for example, identifying broken links or slow loading pages). This information does not identify anyone, and we don't make any attempt to use it to do so.

If we do collect personal information, we will be absolutely clear and up front about it and explain why it may be necessary.

NEWSLETTER

As part of the registration process for our email newsletter, we collect some personal information - primarily your email address and first name. We use that information to tell you about exciting things like new collection launches or sales. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Substack, to deliver our newsletter to your inbox. We gather stats around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see Substack’s Privacy Policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours and you'll need to check their privacy statement if you have any questions about how they may use your information.

Paypal: https://www.paypal.com/uk/legalhub/useragreement-full

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Email your request to sophysartclass@gmail.com or contact me here.

COOKIES

Cookies are text files containing small amounts of information which are downloaded to your pc, mobile or other device when you visit a website. Cookies are useful because they allow a website to remember a user's device, which is handy to keep items in your shopping basket or save your login details and generally improve your user experience. There are simple steps to disable cookies if you want. We absolutely do not use cookies to collect or record information on your name, address or other contact details. 

CHANGES TO THIS PRIVACY NOTICE

This privacy notice was last updated September 2024. We keep our privacy notice under regular review.